Terms and conditions:

Welcome to Refinery Row, the premier destination for jewellery design, jewellery illustration, jewellery education, bespoke manufacturing, and artwork products. By accessing our website and using our services, you agree to the following terms and conditions.

1. Services Provided- We offer custom jewellery design, manufacturing services, and a selection of artwork products. Our services are subject to the terms outlined herein and any additional agreements you may enter into with us.

2. Project Deposit - A non-refundable deposit of 50% of the total project cost is required to initiate any design or manufacturing work. This deposit secures your place in our production schedule and covers initial materials and labor.

3. Payment Terms - Full payment is due upon completion of the project, prior to delivery. We accept payments via credit card, bank transfer, or other agreed-upon methods.

4. Refunds and Exchanges - Due to the custom nature of our work, we do not offer full refunds. However, if there is a defect in craftsmanship, we will repair or exchange the item at no additional cost. Exchanges are available only for non-customized artwork products within 14 days of purchase, provided the items are in original condition.

5. Intellectual Property - All designs and creative works produced by Refinery Row remain our intellectual property until full payment is received, at which point ownership transfers to you, the client. Please note that due to the nature of work in some instances will always remain the Itellectual property of Refinery Row.

6. Limitation of Liability - Refinery Row shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with our products and services.

7. Changes to Terms and Conditions - We reserve the right to modify these terms and conditions at any time. Your continued use of our services following any changes constitutes your acceptance of the new terms.

8. Governing Law These terms and conditions are governed by the laws of Western Austraila, and any disputes will be resolved in accordance with the laws of this jurisdiction.

9. General website information -The information on this website is for general information purposes only. It is not intended to provide any specific advice or recommendations on gardening, plants, or any other topics. While we try to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information on this website or the products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you may be able to link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

10. Education -Our online ebooks and courses are intended for general information and educational purposes only. It is not designed to provide specific guidance or advice on drawing, art, or any other topic. Although we strive to ensure the quality and accuracy of our course content, we make no guarantees about the completeness, accuracy, reliability, suitability, or availability of the course content or the information, images, or graphics on our website for any purpose. Solely relying on such course content, information, images, or graphics are at your own risk. In no event shall we be liable for any loss, including but not limited to, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website or course content. We do not guarantee that you will achieve any specific results or outcomes from using our course content. You are solely responsible for your own learning, progress, and performance. Seek professional advice or guidance before making any decisions or taking any actions based on our course content. Our course content, information, images, and graphics are copyrighted and trademarked. We grant you a limited license to access and use our course content for personal and non-commercial purposes only. Without our written consent, you are not authorized to copy, distribute, modify, or display our course content or any part thereof. All rights reserved. Unauthorized reproduction, distribution, performance, or display of this work is strictly prohibited.

Contact Information For any questions regarding these terms and conditions, please contact us at design@refineryrow.com.au.